We are reopening our Showroom with New Masterpieces!

Frequently Asked Questions

Questions & Answers

Furniture and Decor

What is so special about Nos Natura's Wood Furniture?

Why do people buy solid wood furniture from Nos Natura?

Why do people love natural wood furniture and decor from Nos Natura?

Where are your products come from?

How do I care for the wood products?

Ordering and Payment

Can I order by phone or email?

How can I pay for my order?

Shipping, Delivery and Assembly

How much is delivery?

What is White Glove Delivery?

What about international delivery?

Can I change my shipping address?

How can I track my order?

What to expect when my order arrives?

What do I do if my shipment arrives damaged?

Returns and Cancellations

Can I cancel my order?

If I want to return my order, what happens next?

General

Do you have a store that I can visit?

Do you offer designer discounts?

Are you a local artist or wood craftsman?

I have more questions!