30 Day Satisfaction Furniture Guarantee
We understand you want your new furniture and decor to be perfect. And we agree with you. This is why we offer a 30 days no-questions asked return policy. If within 30 days you decide that you are not completely satisfied, we will come, pick up the furniture and will provide you a refund minus the delivery and pickup charges. We are confident that you will love the products you order from nosnatura.com.
Notify within 30 days
We must be notified within 30 days of receiving your delivery. After 30 days, we will not be able to accept your return.
Please note all sale items are final sale and cannot be exchanged or refunded.
Final Sale and Cash Discounted Items
Items marked as Final Sale or cash discounted from original retail price or on promotion cannot be returned or exchanged. All sales are final sale.
Delivery and Pickup Charges deducted.
We will deduct the original delivery and pickup charge from your refund.
Return in the original packaging
Our products are well packaged for shipping purposes. Without the original packaging, we will not be able to accept your return. If you have requested assembly service, you are still responsible for retaining the original packaging.
As new condition
Returns will only be accepted if the product is in its unused new condition. Products that have scratches, stains, damages, drilling or any other modifications will not be returnable.
We're very sorry, but products shipped outside of Toronto are not covered by this policy.
Home Decoration and non-furniture items
Returns will only be accepted if the product is in its unused new condition. Customers are responsible for original shipment cost and return shipment cost. If item is damaged at return, you should refused delivery.