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Return

30 Day Satisfaction Furniture Guarantee

We understand you want your new furniture and decor to be perfect. And we agree with you. This is why we offer a 30 days no-questions asked return policy. If within 30 days you decide that you are not completely satisfied, we will come, pick up the furniture and will provide you a refund minus the delivery and pickup charges. We are confident that you will love the products you order from nosnatura.com.

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Notify within 30 days

We must be notified within 30 days of receiving your delivery. After 30 days, we will not be able to accept your return.

Please note all sale items are final sale and cannot be exchanged or refunded.

Delivery and Pickup Charges deducted.

We will deduct the original delivery and pickup charge from your refund.

For all applicable refunds, we will deduct $150 pickup charge as well as invoiced delivery charge. Orders eligible for free shipping will only have to pay for the $150 pick up fee. 
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Return in the original packaging

Our products are well packaged for shipping purposes. Without the original packaging, we will not be able to accept your return. If you have requested assembly service, you are still responsible for retaining the original packaging.

As new condition

Returns will only be accepted if the product is in its unused new condition. Products that have scratches, stains, damages, drilling or any other modifications will not be returnable.

We're very sorry, but products shipped outside of Toronto are not covered by this policy.

 

Home Decoration and non-furniture items

Returns will only be accepted if the product is in its unused new condition. Customers are responsible for original shipment cost and return shipment cost. If item is damaged at return, you should refused delivery. 

Final Sale and Discounted Items

Items marked as Final Sale or discounted from original retail price or on promotion cannot be returned or exchanged. All sales are final sale.