We are reopening our Showroom with New Masterpieces!

Shipping

Shipping rates

 

Customer to Arrange Toronto Warehouse Pickup -> Free

Since each piece of product is unique and has different weight and dimension, shipping costs would vary also depending on customer's delivery address. To serve each customer's unique needs, before purchase, please email us with your full delivery address with postal code so that we can provide you with a shipping charge quotation.

We can then email you with an invoice with shipping rate for payment before delivery.

Shipping Address Changes

If you wish to change the delivery address, please contact our cs@nosnatura.com before the item is dispatched to you. If your order is already on its way to you then there will be a re-routing Fee.

Order Cancellation

You may cancel your order anytime before it leaves our warehouse for a full refund. If you cancel your order after it has left our warehouse, we will deduct the shipping charge and return the shipping.

Order Tracking

After you place your order, you will be emailed an order receipt. There will be a link in the email through which you will be able to track your order.

Order Receiving

Please be sure to sign the delivery receipt in the presence of the delivery company representative to indicate your delivery has been received. Examine your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces. In the event that there are missing, damaged or incorrect packages, please retain the item(s), indicate the problem on the delivery receipt and contact us within 48 hours of your delivery. A signed delivery receipt, without notations of missing, damaged or incorrect item(s) represents your acceptance of the complete order in perfect condition. If you have requested assembly service, please instruct the delivery agent to leave the original packaging. You are responsible for retaining the original packaging for returns. For any other problem with your order, please refer to our return policy.

International Shipping 

We ship across Canada and United States with low shipping cost to New York, Los Angeles, Chicago, Dallas–Fort Worth, Houston, Washington, Philadelphia, Miami, Atlanta, Guadalajara, Boston, San Francisco, Oakland, Phoenix, Riverside-San Bernardino, Monterrey, Detroit, Montreal, Seattle, Santo Domingo, Minneapolis–St. Paul, San Diego Tampa–St. Petersburg, Puebla–Tlaxcala, Denver, St. Louis, Baltimore, Guatemala City, Port-au-Prince, Vancouver, Charlotte, Portland, Orlando, San Antonio, Pittsburgh, Sacramento, San Juan, Cincinnati, Havana, Toluca, Las Vegas, Kansas City, Cleveland, Columbus, Austin, Indianapolis, San Jose, Mexico City , Nashville.